![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
I must be a jinx
Sep. 20th, 2007 10:55 pmThat's the only conclusion I can come to because, every job I take, it seems to start out great then slowly spiral into an abyss of crap. My last job has been well documented in this journal...and now it seems the same thing is happening at SF.
It started out as a job with mixed on and off the phone. It has, over the last year morphed into phones with sporatic time off to process the other work. If I hadn't been injured, I'd have been taking calls four days per week just like everyone else. And that's what I'll be going back to once my injury has healed and the doctor releases me.
I am not looking forward to it.
Not only that, I found something out today that really upset me to the point where I nearly had to leave.
Backround: there are various levels in my department from "account representative" (which everyone who is hired starts out as), "senior account representative", "specialist" and "tech". The supervisor level doesn't really count because they, mostly, do not have any real knowledge of the job we do. (Amazing, isn't it?)
Anyway, I have chronicled my efforts to be promoted to "senior account representative". It took more than six months after I was released from training for me to achieve that level--and the accompanying raise in pay. Fair enough, I knew I'd earned it.
Well, today I discovered that several of the folks from the newest trainee class have already been promoted to "senior account rep" BEFORE THEY HAVE EVEN COMPLETED THE TRAINING. That's right, these folks do not even know the whole job yet, nor have they been released to the floor (working without having a trainer check their work) but they have already gotten the promotion and (presumably) the raise that I WORKED MY ASS OFF to get. The promotion that I was told on several occasions I had to prove my expertise in the job before I got.
To say I was pissed off is putting it mildly. I was so angry, tears came into my eyes. It was the hardest thing I've ever done to sit there and finish off my day.
So, it seems that my department is slowly changing from a "customer service" department into a full-blown phone center.
If that happens, I think I'm going to have to try to post to another department. I won't be able to cope with all phones all the time...I did that once and I died a little inside every day.
Why can't I find a job I can at least like if not love? Why did I not discover my love for cooking/baking when I was younger and could do something about it? Why did I allow myself to be talked out of art classes in high school when I had an asshole teacher?
I'm just sick and tired of being sick and tired. I wish I could find some way to be happy at work as well as home. I'm lonely, tired and in pain.
I'll stop now, because I'm just feeling sorry for myself.
It started out as a job with mixed on and off the phone. It has, over the last year morphed into phones with sporatic time off to process the other work. If I hadn't been injured, I'd have been taking calls four days per week just like everyone else. And that's what I'll be going back to once my injury has healed and the doctor releases me.
I am not looking forward to it.
Not only that, I found something out today that really upset me to the point where I nearly had to leave.
Backround: there are various levels in my department from "account representative" (which everyone who is hired starts out as), "senior account representative", "specialist" and "tech". The supervisor level doesn't really count because they, mostly, do not have any real knowledge of the job we do. (Amazing, isn't it?)
Anyway, I have chronicled my efforts to be promoted to "senior account representative". It took more than six months after I was released from training for me to achieve that level--and the accompanying raise in pay. Fair enough, I knew I'd earned it.
Well, today I discovered that several of the folks from the newest trainee class have already been promoted to "senior account rep" BEFORE THEY HAVE EVEN COMPLETED THE TRAINING. That's right, these folks do not even know the whole job yet, nor have they been released to the floor (working without having a trainer check their work) but they have already gotten the promotion and (presumably) the raise that I WORKED MY ASS OFF to get. The promotion that I was told on several occasions I had to prove my expertise in the job before I got.
To say I was pissed off is putting it mildly. I was so angry, tears came into my eyes. It was the hardest thing I've ever done to sit there and finish off my day.
So, it seems that my department is slowly changing from a "customer service" department into a full-blown phone center.
If that happens, I think I'm going to have to try to post to another department. I won't be able to cope with all phones all the time...I did that once and I died a little inside every day.
Why can't I find a job I can at least like if not love? Why did I not discover my love for cooking/baking when I was younger and could do something about it? Why did I allow myself to be talked out of art classes in high school when I had an asshole teacher?
I'm just sick and tired of being sick and tired. I wish I could find some way to be happy at work as well as home. I'm lonely, tired and in pain.
I'll stop now, because I'm just feeling sorry for myself.
